Process audits
Over time every warehouse builds up shortcuts, controls nobody follows and tasks done twice. We observe the operation on the floor, measure it, and tell you clearly what to fix first.
Signs you need it
- Operating costs are rising and you do not know which process is driving them.
- Customers often complain about short, wrong or late orders.
- Each shift or supervisor runs the same process differently.
- You have no reliable figures for productivity, accuracy or cycle times.
- You are about to implement a new system and want to put processes in order first.
What you get
- Current-state process map, from receiving to shipping
- KPI baseline (productivity, accuracy, cycle times)
- Findings report with evidence from the floor
- Prioritised improvement plan with owners
- Proposed standard operating procedures (SOPs) for critical processes
How we work
- 01
Floor observation
We follow each process, from receiving to shipping, across different shifts, and interview operators, supervisors and internal customers.
- 02
Measurement
We time tasks, count errors and review system records to build a repeatable baseline of indicators.
- 03
Diagnosis
We identify the causes of problems, not only the symptoms, and estimate the effort and effect of each possible improvement.
- 04
Improvement plan
We present the findings to management and deliver a prioritised plan with owners and short- and medium-term actions.
Frequently asked questions
How long does an audit take?
It depends on the size of the warehouse and the number of processes. We define it with you after a first conversation and an initial visit.
Does the audit stop the operation?
No. We observe the operation as it runs every day; we only ask people for a few minutes for interviews.
Do you also implement the improvements?
If you wish, yes. We can support execution of the plan, write the procedures and train your staff.